Frequently Asked Questions (FAQ)
At Perrier Ryan we understand that both you and your business need quality advice and service that provides value. We also believe in transparency when it comes to the services and advice that we provide to our clients - this includes our approach to our fees. We do not charge for an initial, obligation-free meeting with our team and, prior to any engagement with us, we will provide you with an estimate of the costs upfront. Our fees are competitive and are often tax deductible, and we do not lock our clients into long-term contracts.
The information we require will depend on the service that you would like assistance with. Prior to meeting with you, we will supply you with a list of what we will need. Generally speaking, we will need to have a view of your business income and expenses as well as its assets and liabilities. We also find it useful to get an idea of your personal financial circumstances if this is relevant to the services you require.
Perrier Ryan has a diverse range of clients across Australia in both regional and city centres. We travel to our clients regularly and we also use excellent tools such as Go-To-Meeting (link on our website) to connect with our clients online. We also provide our clients with access to our Secure Returns via a personalised, secure login on our website.
Whilst the Perrier Ryan partners have overall responsibility for our clients and our service delivery, we focus on a "whole picture", team-based approach in providing our quality advice and service to you. We achieve this by ensuring that you have access to the most suitable member of our team based on your needs (primary contact) and, whenever needed, we also leverage the rest of our team's expertise and experience. Paul Ryan (link to Our Team), Dan Perrier (link to Our Team), Ben Littleton (link to Our Team) and Andrew Forsyth (link to Our Team) pride themselves on the excellence and expertise of the Perrier Ryan team – chosen carefully to provide you with professional, high-quality service and advice.
We offer our clients fully integrated financial services covering a broad range of industries as well as practical solutions and forward-thinking advice tailored to your individual business needs. We provide a professional, high-quality "corporate" service with a personalised, family-focused approach. Whilst our services cover accounting and taxation, financial planning and lending advice, our "whole picture" approach to your circumstances and needs sets us apart from the average accounting firm.
Perrier Ryan aims to consistently deliver high standards with our expert, professional advice, and our quality of service and client experience. As such we use our best endeavours to return your call within 24 hours. As a general rule, if we cannot take your call straight away, any calls received in the morning we aim to return that afternoon, and any calls received in the afternoon we aim to return the next business day. If one of the partners is unavailable, any of our knowledgeable staff can usually provide initial assistance with your enquiry.